Go to Site Settings > Client Agents > "Remote Tools Client Agent" properties.
Under the Security tab go to Permitted Viewers.
Either add the user names individually; or you may want to consider creating a Domain group like...
"SMSRemoteControl", add the username to that; and add SMSRemoteControl to the Permitted viewers list.
Allow up to 24 hours for the modified policy to filter down to all clients adding this new permitted viewer.
Monday, January 18, 2010
SMS Remote Control Permissions
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